COVID-19 COMMUNICATIONS CENTER

We are your Crossover Health Medical Group. Some of you may know us from your on-campus health center and others visit our health centers near your workplace. We are committed to delivering both the information and the care you need during this challenging time.

HOW TO GET THE CARE YOU NEED

We have moved to a virtual-first care approach to reserve resources for those most in need and to slow the transmission of the virus. This has changed several of our Crossover processes, including new services to address COVID-19:

• Messaging or calling centers prior to scheduling
• Advanced screening policy
• COVID-19 testing
• Lyft rideshare program suspension

Crossover Care Team Webinar Series:
"Coping with Covid-19"

Our diverse Crossover care teams are broadcasting live webinars for our member patients and families to learn coping skills and information on improving your health during the COVID-19 outbreak. Dealing with the abrupt new realities of our daily lives can be difficult. We are all in this together. We are here to help.

Put one or all of our health topics with our experts on your calendar for Wednesdays in April.

– April 1st at 3PM ET / 12PM PT “Working from Home—Is your workspace ergonomic-friendly?” presented by Crossover Chiropractors

– April 8th at 3PM ET / 12PM PT “Healthy, Fit and Sound while Social Distancing” presented by Crossover Health Coaches  |  Health Coaching Webinar Handout

– April 15th at 3PM ET / 12PM PT “Meditation Nation” presented by Crossover Psychologists

– April 22nd at 3PM ET / 12PM PT “New Approaches to Stress Reduction” presented by a Crossover Acupuncturist

– April 29th at 3PM ET / 12PM PT “Check-In with our
Behavioral Health Team” presented by Crossover Behavioral Health Specialists

Sessions will be recorded for you to playback at your convenience. These will be posted on the COVID-19 webpage created for our member patients.

WEBINARS ON DEMAND

Take a pause with us in your workday for the sake of your neck, back, joints and muscles. Our physical medicine experts will give advice on how to set up your pain-free work station (i.e., not the couch), learn some posture hacks, get your recommended daily stretch breaks and take care of your musculoskeletal system—for you to feel your best as we make the best of our current situation.

Webinar: Working from Home—Is your workspace ergonomic-friendly?
Recorded On: Wednesday, April 1, 3PM ET/ 12 PM PT

with Brad Metzler, DC and Mason Orme, DC
Chiropractors at Crossover Health

The information used for this purpose is not intended nor implied to be a substitute for professional medical advice, it is provided for health educational purposes only. You assume full responsibility for how you choose to use this information. Always seek the advice of your physician before starting any new treatment or discontinuing an existing treatment. Talk with your healthcare provider about any questions you may have regarding a medical condition. Nothing contained in these topics is intended to be used for medical diagnosis or treatment. If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest emergency department. An emergency medical condition is a medical or psychiatric condition that requires immediate medical attention to prevent serious jeopardy to your health.

Play Video

Dealing with the new realities of our world can be overwhelming and stressful for you and your loved ones. See how to maintain an appropriate balance and optimistic perspective while staying informed and healthy during the COVID-19 crisis. 

Webinar: Coping with COVID-19
Recorded On: Wednesday, March 25, 3PM ET/ 12 PM PT

with Michael Boroff, PsyD, Physiologist
Behavioral Health Program Manager
Crossover Health

Play Video

Crossover is providing FREE HOME WORKOUTS with certified trainers online

PASS IT ON!
Crossover is extending our Virtual Group Fitness services with three weekly 45-minute group classes FOR FREE! We understand that being cooped up at home, although necessary at this time, can make us stressed out and inactive. That’s where exercise comes into play. Regular exercise has direct stress-busting benefits and pumps up your brain’s feel-good hormones. It is absolutely crucial for mental, emotional and physical health, including boosting your immune system. So, join us in staying healthy while staying safe. No equipment is needed to participate, just a laptop (or smartphone) and some floor space. Classes will include a combination of upper and lower body strength exercises, conditioning and functional core training. All ages and abilities are welcome.

– Mondays @7AM PT / 10 AM ET
– Wednesdays @7AM PT / 10 AM ET
– Fridays @12PM PT / 3PM ET
Join with the whole family, roommates, pets!
No equipment needed, circuit training adapted for 45-minute, at-home workouts.

HEALTH NEWS YOU CAN USE

TO MASK OR NOT TO MASK?

Complete details on mask guidelines can be found on the World Health Organization website.

ANOTHER COVID-19 SYMPTOM—ANXIETY

The thought of you or a family member contracting a contagious disease is scary. It feels like we can’t escape the stress we feel with the 24/7 news reports, the empty grocery shelves, and the stock market, along with travel restrictions, school/work closings and daily chats with friends and colleagues. Let us help you find a healthy balance of staying informed and safe while coping with anxious feelings and behaviors. Our psychologists and therapists are also available to support you through this time when every one of us could use a little help.

PARENTS, YOU’VE GOT THIS!

A big air high five (no human-to-human contact!) for keeping the kiddos on a distance learning routine and entertained while they are “socially distanced” from all the activities that normally keep them occupied, and you sane. To show support, several education companies are offering free subscriptions due to school closings. Check it out!

PROTECT YOURSELF AND OTHERS.

The CDC website has a ton of COVID-19 info and advice, and you can find critical information and answers to most of your questions on their site. We find their printable guides on the basics of good hygiene, and social distancing to be very clear and concise. 

Follow Crossover for COVID-19 updates on social media at:

COVID VOCABULARY

CONTAINMENT ZONE
Where there has been a large outbreak or “cluster” of infection found, the National Guard can move in to create an area where large gatherings within large institutions are prohibited—this area is known as a Containment Zone. School, places of worship, and other public spaces are closed. A Containment Zone is different from an Exclusion Zone or a Quarantine Zone; in a Containment Zone, people are free to come and go with the strong recommendation to practice social distancing.
COVID-19 / CORONAVIRUS
Coronaviruses are a large family of viruses; some cause illness in humans and some cause illness in animals. Rarely, animal coronaviruses infect humans and spread between humans; this is suspected to have occurred for this novel, or new, coronavirus that is causing COVID-19 disease. Coronaviruses are generally thought to be spread from person to person through respiratory droplets, and by touching a surface or object with the virus on it, and then touching their own mouth, nose or eyes.
EXPOSURE
Anyone who has been in primary contact with somebody where a COVID-19 test has been ordered, has potentially been “exposed” and should self-isolate until results are in. If that person’s test comes back positive, the exposed individual is quarantined for 14 days. Exposure can be mitigated by limiting time amongst others who might be sick or exposed; even asymptomatic people can be infected and contagious. If you’re within six feet of others, try to limit it to 10 minutes or less. Crowded areas of over 10 people should be avoided entirely.
HYGIENE
Wash your hands with soap and water for 20 seconds throughout the day, especially after coughing, sneezing, blowing your nose, using the restroom, or visiting a public space. If soap and water aren’t readily available, use a hand sanitizer that contains at least 60% alcohol, covering all surfaces of your hands, and rubbing together until they are dry. Avoid touching your eyes, nose, and mouth with unwashed hands. Before preparing or eating food, wash hands with soap and water for 20 seconds. If you are sick, stay home. Clean and disinfect frequently touched surfaces daily, including phones, keyboards, desks, tables, toilets, sinks, countertops, doorknobs, light switches, and handles.
SELF-ISOLATION

A means of limiting exposure and spread of COVID-19 is self-isolation. Self-isolation is different from quarantines—isolating keeps infected people away from healthy people in an effort to slow or stop the spread of the virus. If you think you may have been exposed to someone who has the virus, you are sick, or you have tested positive for Coronavirus, you should self-isolate for roughly 14 days. Stay home (except to get medical care), and avoid public transportation as well as public places like work and school. If possible, separate from other people and pets in your home to avoid the spread of the virus. Stay in one area of your living quarters and use a separate bathroom if possible. If you have COVID-19, avoid close contact with your pets (have someone else care for them if possible), wash your hands frequently with soap and water, and refrain from face-to-face snuggling, kissing/licking, and sharing food with your pets.

SOCIAL DISTANCING
Social Distancing involves avoiding large gatherings and proximity to others in an effort to slow the spread of a virus like COVID-19. If you have to be around people, try to keep six feet between yourself and others, and avoid places like movie theaters, gyms, shopping centers, and sporting events as much as possible (most cities have temporarily closed these types of businesses down for the time being). Because the virus is thought to be spread by even asymptomatic individuals, close contact with others in public settings is discouraged at this time.
QUARANTINE

A quarantine is for people who are sick, and even those that are not sick, but have been exposed to the virus. Quarantining these people keeps them away from others, so they don’t unknowingly infect anyone. When you are quarantined, look to the CDC (Centers for Disease Control) indications to best do your part. Avoid leaving the house unless absolutely necessary. If you have a doctor’s appointment, see if you’re able to schedule a virtual visit instead of an in-person one. Keep good hygiene recommendations at the forefront.

CHECK BACK OFTEN

We’ll continue to update this page with new information as we get it.